Is Technical Support and Service available?
Do You Offer After Hours Service?
Do you sell parts for Buckets or Attachments?
Yes. Depending on manufacturer, make and model. Certain buckets or attachments may no longer be supported because of age but we may be able to source the products from elsewhere if required.
Do you refurbish Buckets or Attachments?
No, we currently do not offer this service.
Do you buy Buckets or Attachments?
Can I be put on a waiting list for a particular bucket or attachment?
Do items have a warranty or guarantee?
All new items have a 3 month structural warranty.
What payment method do you accept?
AU Buckets & Attachments accepts EFT, credit cards and cash. Please note that we do not accept payment by cheque under any circumstance.
Is shipping included?
No, unless specified in the purchase. It is the responsibility of a customer to pick up, either personally or by a contracted shipping agent at their own expense.
Can you help us obtain a shipping quote?
Yes, we can recommend several shipping/freight companies.
Do you provide financing?
Yes, we have various financial institutions that we can rely on.